Tilak Jewelers is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
Information We Collect: Personal Information (name, phone number, email, address, birthday, anniversary), order & repair details (jewelry items, photos, delivery dates), and usage data (login history, app interactions).
How We Use It: To provide services, send WhatsApp/SMS updates, and improve user experience.
Sharing: Only with trusted partners like Twilio, AWS, Google Cloud.
Security: TLS/SSL encryption, bcrypt password hashing, backups.
Your Rights: You may access, update, or delete your data anytime by contacting us.
Email: support@tilakjewelers.com
Phone: [Phone Number]
Services: Order and repair management with automated updates.
User Responsibilities: Provide accurate info and use lawfully.
Account Security: You’re responsible for login safety.
Communication: Consent to WhatsApp, SMS, push notifications.
IP Rights: Content/software belong to Tilak Jewelers.
Termination: Misuse may lead to suspension/termination.
Q1: How do I place a new order?
A: Log in and tap "Create Order". Fill out and submit the form.
Q2: Will I receive updates on my order?
A: Yes, via WhatsApp or SMS for each update.
Q3: Can I edit an order once placed?
A: Yes. Go to “View Orders” and select to edit.
Q4: What if I forget my password?
A: Use "Forgot Password" to reset via email or OTP.
Q5: How do I contact support?
A: Email support@tilakjewelers.com or call during business hours.
Join Tilak Jewelers to manage orders, repairs, and receive personalized updates.
Full Name
Email Address
Phone Number (WhatsApp enabled)
Password
Confirm Password
Date of Birth (optional)
Anniversary Date (optional)
By registering, you agree to our Terms & Conditions and Privacy Policy.